recruiter developer
Resilience in Recruitment

Resilience in Recruitment

Wednesday’s word is ‘resilience’. Probably the biggest and most important trait in any high performing recruiter. Purely by coincidence, last night we noticed it was Nelson Mandela day today and there’s no greater example of resilience than this man right here! While most of us can’t even imagine the challenges that Mandela himself endured, we all face struggles and stressors of our own, some minor and some major, all of which call into question our own powers to cope.

So today, if you’ve had a put a job on hold, a candidate accept a counter offer, someone no show for a temp job or a client approaching a candidate directly, here are 5 tips to supporting your resilience:

1. Regulate your emotions, don’t let it fester.

2. Practice empathy and try to understand things from someone elses perspective.

3. Reach out and connect with others; colleagues, friends, clients and candidates.

4. Practice Self-Efficacy. First and foremost we have to believe in ourselves and our powers to get things done!

5. Develop your problem solving skills, research suggests that people who are able to come up with solutions to a problem are better able to cope with problems than those who cannot.

#recruiterdeveloper #recruitmenttraining #recruiter #resilience #mandeladay

Here are 5 lessons from Mandela on resilience by Jan Bruce from meQuilibrium




Many people find it difficult to reach out to strangers even if it’s just about sharing pleasantries. What happens when you also want that stranger to not only listen to you but to trust you with the important task of their next career move or charging a placement fee to find someone for their business? Yes, the task becomes order of magnitudes difficult. That’s why recruiters in my opinion, are courageous people who are not afraid to connect and ask the right questions. Here are a few tips that will help you be more courageous in recruitment.

Don’t Fear Rejection

One of the top most concerns of any novice recruiter is what if the candidate/client/prospect shoots me down from the word go. Look, you miss hundred percent of the shots you don’t take. Living in the fear of rejection is akin to giving up. If you don’t have enough courage to take no for an answer, you’re not going to become a recruiter, let alone a great recruiter.

More Action & Less Thinking

Many recruiters fall prey to meticulous planning so much so that it takes a great chunk of their time. While planning ahead and researching is important, overdoing thinking can actually be counter-productive. Devise a reasonably effective plan and follow through with it. Recruitment is about connecting people and quickly! Be courageous enough to be the first.

Don’t Shy Away From Difficult Questions

Whether it’s written or verbal expression, you’re going to sell with your words. Prepare yourself for answering tough questions and you will all know what type of tough questions I am talking about. You must have answers ready. Part of being courageous is about how prepared you are. Tell the client/candidate/prospect how your service more than justifies the price and how any perceived weakness is overshadowed by the value you and your service offers.

Don’t be afraid of asking tough questions yourself. It tells your customer you’re in this for mutual benefit instead of just taking making a placement.

Set Tough Goals

One of the key indicators of great recruiters is how they push the boundaries of comfort zones. If your regular target has become a walk in the park, it’s time to challenge yourself and assign even tougher targets. Recruitment isn’t a profession where you can sit on your laurels, apart from fierce competition, there is always a chance of someone coming along who could do one better. Only courage can take you toward becoming the best at what you do.

So whether you are a business owner, a seasoned recruiter or a new comer to the industry practice courage everyday.

calendar of events

join our free training club

now is the time!


How can we help you?

Central Hub

320 Adelaide Street, Brisbane, Qld. 4000


Tel: +61 449 59 39 33